Politique de confidentialité

Last updated: August 1, 2026

At Hexlie, we respect your privacy and are committed to protecting the personal information you provide when you visit or make a purchase from hexlie.com.

This Privacy Policy explains what information we collect, how we use it, when we may share it, and the choices you may have regarding your information.

1. Information We Collect

When you visit our store, place an order, contact us, or otherwise interact with Hexlie, we may collect information such as:

  • Your name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment and transaction information
  • Order details
  • Information you provide when contacting customer support
  • Device, browser, IP address, and website usage information
  • Cookies and similar technologies

Payment information is generally processed by our payment providers rather than being stored directly by Hexlie.

2. How We Use Your Information

We may use your information to:

  • Process and fulfill your orders
  • Process payments and refunds
  • Ship your purchases
  • Provide order and shipping updates
  • Respond to customer-service requests
  • Prevent fraud and protect our store
  • Improve our website, products, and customer experience
  • Personalize your shopping experience
  • Send marketing communications when you have provided the appropriate consent
  • Comply with legal and regulatory obligations

We only make privacy promises that match our actual data practices; consumer-protection authorities can take action when businesses make misleading privacy or security representations.

3. Cookies and Similar Technologies

Hexlie and our service providers may use cookies, pixels, and similar technologies to:

  • Keep our website functioning
  • Remember preferences
  • Understand how visitors use our website
  • Measure advertising performance
  • Improve our website and services
  • Provide relevant advertising where permitted

You may be able to control or disable certain cookies through your browser or through our cookie/privacy controls. Some website functionality may not work properly if certain cookies are disabled.

4. Shopify

Our store is powered by Shopify. Shopify provides the ecommerce infrastructure that allows us to operate our online store, process orders, and provide services to customers.

Shopify and its service providers may process information in connection with your interaction with our store. Their processing is governed by their applicable privacy terms and policies.

5. Payment Providers

When you make a purchase, payment information may be processed by third-party payment providers.

These providers may collect and process payment and transaction information according to their own privacy policies and security practices.

Hexlie does not intentionally store complete payment-card information on its own systems.

6. Shipping and Fulfillment Providers

To fulfill your order, we may share necessary information with shipping carriers, suppliers, fulfillment providers, and other service providers.

This may include:

  • Name
  • Shipping address
  • Email address
  • Phone number, where necessary
  • Order information

We share only information reasonably necessary to fulfill and support your order.

7. Advertising and Analytics

We may use third-party analytics and advertising technologies to understand how visitors interact with our website and to measure and improve our marketing.

These technologies may include advertising and analytics platforms such as Meta, Google, TikTok, Shopify, or other services that we choose to use.

These services may collect information such as device identifiers, IP address, browsing activity, conversion events, and interactions with advertisements, subject to their own policies and applicable privacy controls.

8. Marketing Communications

If you choose to subscribe to marketing communications, we may send you emails about:

  • New products
  • Special offers
  • Promotions
  • Discounts
  • Store updates

You can unsubscribe from promotional emails at any time by using the unsubscribe link included in the email.

Transactional communications, such as order confirmations and shipping updates, may still be sent when necessary to complete or support your purchase.

9. How We Share Information

We may share personal information with trusted service providers when necessary to operate Hexlie, including:

  • Shopify and ecommerce service providers
  • Payment processors
  • Shipping and delivery companies
  • Product suppliers and fulfillment partners
  • Analytics providers
  • Advertising and marketing providers
  • Customer-support providers
  • Fraud-prevention and security services
  • Government authorities or other parties when required by law

We do not sell your personal information as a standalone product.

Third-party services may have their own privacy policies and may process information according to their own terms.

10. Data Security

We take reasonable measures to protect personal information against unauthorized access, misuse, alteration, or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

11. Data Retention

We retain personal information for as long as reasonably necessary to:

  • Provide our services
  • Complete transactions
  • Maintain business and transaction records
  • Resolve disputes
  • Prevent fraud
  • Comply with legal obligations

When information is no longer reasonably necessary, it may be deleted or securely disposed of, subject to applicable legal requirements.

12. Your Privacy Rights

Depending on where you live, you may have rights regarding your personal information, including the right to:

  • Request access to personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of certain information
  • Request information about how your information is used or shared
  • Opt out of certain marketing communications
  • Exercise applicable data-sharing or targeted-advertising opt-out rights

Some rights are subject to applicable legal exceptions and requirements.

Our store may provide privacy controls or opt-out mechanisms where required by applicable law.

13. California and Other U.S. State Privacy Rights

Certain U.S. states provide residents with additional privacy rights.

Where applicable, Hexlie will provide the rights and disclosures required by the relevant state privacy laws.

If you wish to exercise an applicable privacy right, contact us using the information below.

We will verify requests as reasonably necessary to protect customer information.

14. Children's Privacy

Hexlie is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13.

If you believe that a child has provided us with personal information, please contact us so that we can take appropriate action.

The FTC notes that websites directed toward children or knowingly collecting children's personal information can have additional obligations under COPPA.

15. International Customers

Hexlie may serve customers in different countries. Your information may therefore be processed or stored in countries other than the country in which you live.

Where required, we will take appropriate steps concerning the transfer and processing of personal information in accordance with applicable law.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, services, technology, or legal requirements.

The updated version will be posted on this page with a revised “Last updated” date.

17. Contact Us

If you have questions about this Privacy Policy or want to make a privacy-related request, contact us:

Hexlie
Website: hexlie.com
Email: hexliestore@gmail.com