Conditions d’utilisation

Last updated: August 1, 2026

Welcome to Hexlie. These Terms of Service govern your use of hexlie.com and your purchases from our store.

By accessing our website or placing an order, you agree to these Terms of Service. If you do not agree with these terms, please do not use our website.

1. About Hexlie

Hexlie operates an online retail store offering products for purchase through our website.

Store: Hexlie
Website: hexlie.com
Email: hexliestore@gmail.com

2. Eligibility

By using our website, you confirm that:

  • You are legally capable of entering into a binding agreement.
  • The information you provide is accurate and complete.
  • You will use our website and services only for lawful purposes.

If you are under the legal age required to enter into a purchase agreement in your jurisdiction, you must have permission from a parent or legal guardian.

3. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, prices, specifications, colors, and other information displayed on our website are accurate.

However:

  • Product colors may vary slightly depending on your device or screen.
  • Minor differences between product images and the actual product may occur.
  • Product specifications may change when necessary.
  • We reserve the right to correct errors or inaccuracies.

We do not guarantee that every product description or image will always be completely accurate, current, or error-free.

4. Prices

All product prices are displayed on the website at the time of purchase.

We reserve the right to change product prices, discounts, promotions, or offers at any time without prior notice.

A price change will not affect an order that has already been successfully accepted and confirmed, except where required by applicable law.

5. Orders

When you place an order, you are making an offer to purchase the selected products.

After placing an order, you may receive an order confirmation email. This confirms that we have received your order but does not necessarily mean that the order has been accepted or shipped.

We reserve the right to refuse, cancel, or limit an order when reasonably necessary, including situations involving:

  • Product availability
  • Pricing or listing errors
  • Suspected fraud
  • Incorrect customer information
  • Shipping restrictions
  • Unusual or suspicious purchasing activity

If we cancel an order after payment has been received, we will provide an applicable refund.

6. Payment

Payments are processed through the payment methods made available at checkout.

By submitting payment information, you confirm that you are authorized to use the selected payment method.

You agree to provide accurate billing and payment information necessary to complete your purchase.

7. Shipping and Delivery

Orders are processed and shipped according to our Shipping Policy.

Estimated delivery times are provided for convenience and are not guaranteed unless explicitly stated otherwise.

Delivery may be affected by circumstances outside our reasonable control, including:

  • Carrier delays
  • Customs processing
  • Weather
  • Holidays
  • Incorrect shipping information
  • Transportation disruptions
  • Other unforeseen circumstances

Customers are responsible for providing an accurate shipping address at checkout.

For complete information, please review our Shipping Policy.

8. Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy.

Hexlie currently offers a 30-Day Return/Refund Policy, subject to the conditions stated in that policy.

Please contact hexliestore@gmail.com before returning any product.

9. Order Cancellations

If you need to cancel an order, contact us as soon as possible at hexliestore@gmail.com.

We cannot guarantee cancellation once an order has entered processing or has been shipped.

If an order has already shipped, the customer may need to follow the applicable return procedure.

10. Promotions and Discounts

Promotional codes, discounts, sales, and special offers may be subject to additional terms.

Unless otherwise stated:

  • Promotions cannot be combined.
  • Promotions cannot be exchanged for cash.
  • Promotional offers may have expiration dates.
  • We reserve the right to modify or cancel a promotion where permitted by law.

11. Intellectual Property

All content on the Hexlie website, including but not limited to:

  • Logos
  • Brand names
  • Product descriptions
  • Images
  • Graphics
  • Designs
  • Text
  • Website layout
  • Videos

is owned by Hexlie or used with appropriate authorization and is protected by applicable intellectual-property laws.

You may not reproduce, copy, distribute, modify, sell, or commercially exploit our website content without prior written permission.

12. Prohibited Uses

You agree not to use our website to:

  • Violate any applicable law or regulation
  • Commit fraud or facilitate fraudulent activity
  • Attempt to gain unauthorized access to our systems
  • Interfere with website security or functionality
  • Upload malicious software
  • Scrape or reproduce website content without authorization
  • Misrepresent your identity
  • Abuse promotions or payment systems
  • Use the website for any unlawful or unauthorized purpose

We reserve the right to restrict or terminate access when reasonably necessary to protect our website, customers, or business.

13. Third-Party Services and Links

Our website may use third-party services, applications, payment providers, advertising platforms, shipping providers, and other external services.

We may also provide links to third-party websites.

Hexlie does not control third-party websites or services and is not responsible for their content, availability, policies, or practices.

Your use of third-party services may be subject to their own terms and policies.

14. Errors and Corrections

Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions relating to:

  • Product descriptions
  • Pricing
  • Promotions
  • Availability
  • Shipping information

We reserve the right to correct errors, update information, or cancel affected orders where appropriate.

If an order is canceled because of an error, any payment received for that order will be refunded as required.

15. Disclaimer

To the maximum extent permitted by applicable law, Hexlie provides the website and its content on an “as available” and “as is” basis.

We do not guarantee that:

  • The website will always be available or uninterrupted.
  • The website will be completely error-free.
  • Information on the website will always be current or accurate.
  • The website will be free from viruses or other harmful components.

Nothing in these Terms excludes any consumer guarantee, right, or protection that cannot legally be excluded.

16. Limitation of Liability

To the maximum extent permitted by applicable law, Hexlie will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of our website or purchase of our products.

Nothing in these Terms is intended to exclude or limit liability that cannot legally be excluded or limited.

17. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless Hexlie and its service providers from claims, damages, liabilities, costs, and expenses arising from your:

  • Violation of these Terms
  • Misuse of our website
  • Violation of applicable laws
  • Infringement of another person's rights

18. Governing Law

These Terms will be governed by and interpreted according to the applicable laws of the jurisdiction in which Hexlie is legally established, except where applicable consumer-protection laws provide otherwise.

Nothing in these Terms is intended to remove or restrict mandatory consumer rights available to you under the laws of your place of residence.

19. Changes to These Terms

We may update these Terms of Service from time to time.

When changes are made, we will update the “Last updated” date at the top of this page.

Your continued use of our website after updated Terms are posted constitutes acceptance of the revised Terms, to the extent permitted by law.

20. Contact Us

If you have questions about these Terms of Service, contact us:

Hexlie
Website: hexlie.com
Email: hexliestore@gmail.com